Sellersburg Water did some spot flushing last week (2/12/24) as part of regular maintenance of the system. Since then, we have received numerous calls from areas within the Jeffersonville Service Area (south of the Water Plant on Holmans Ln.) regarding discolored water. To address this immediately, Sellersburg Water Crews will be doing a complete flush of this part of the system during the week of 2/20/24.
WHAT TO EXPECT
When crews are in your area, you may notice a drop in water pressure or discolored water. Discolored water may occur, because the sediment in water mains get stirred up when the fire hydrants are used and when the flow of water in mains is changed. This is normal. If this happens, it is not harmful. Simply let your water run until it is clear.
WHAT TO DO TO PREPARE FOR FLUSHING
- Draw water for cooking ahead of time.
- Store a large bottle of water in the refrigerator for drinking.
- Check for discolored water before using the washing machine or dishwasher.
ADDITIONAL CUSTOMER TIPS
- Avoid running your tap water and using the washing machine or dishwasher while crews are flushing in your area.
- If discolored water occurs, simply run the cold water for a few minutes until it clear. This will allow the sediment to work its way through your pipes.
- Check for discolored water before using the washing machine or dishwasher. Wait until the water runs clear at the tap before doing laundry or running the dishwasher. NOTE: If your laundry becomes stained, DO NOT PUT YOUR LAUNDRY IN THE DRYER. Rewash clothes immediately using detergent and add a rust remover. Most rust removers can also be used on stained fixtures.
In some cases, slight discoloration might linger for a few hours. This discoloration only affects the appearance of the water and does not affect water quality. No health hazards are associated with discolored water from hydrant flushing. If water pressure or water volume seems low after flushing has been completed, check your faucet screens for trapped particles.
If you have questions, please contact Sellersburg Water by calling (812)246-3821. If calling after hours, please call (812)246-3821 Ext. 5.