Year: 2024

Attention Sellersburg Water Customers:

Over the next couple of weeks, Sellersburg Water Crews will be working throughout the water system doing targeted hydrant flushing. The plan is to start working through the Jeffersonville service area the week of 4/15/24 and onto the Sellersburg service area the week of 4/22/24. This will not be a complete flush of the system, instead flushing non-looped, or “dead-end” areas of the system. “Dead-end” areas of the water system where they do not have continuous flows resulting in mineral build up within the water main. Flushing these dead-end areas will ensure proper water quality supplied to these areas.

As part of regular maintenance of the water distribution system, Sellersburg Water flushes the watermains using the fire hydrant system. This is an essential part of our system maintenance program. Although a regular part of our water distribution system, we do receive questions from time to time about why we flush. Because hydrant flushing is an important benefit, we’d like to tell you about it.

WHY FLUSHING IS IMPORTANT

Flushing our system helps to clean out any buildup of mineral deposits and sediment inside the pipes. These deposits can occur when there is a reduced water demand. We also flush our hydrants to confirm they are operational and to check fire flows in our system.

HOW WE FLUSH OUR PIPELINES

Flushing involves simultaneously opening fire hydrants in a specific area to create increased water flows. When our crews are on your street or nearby, this process usually takes about one hour.

WHAT TO EXPECT

When crews are in your area, you may notice a drop in water pressure or discolored water. Discolored water may occur, because the sediment in water mains get stirred up when the fire hydrants are used and when the flow of water in mains is changed. This is normal. If this happens, it is not harmful. Simply let your water run until it is clear.

WHAT TO DO TO PREPARE FOR FLUSHING

• Draw water for cooking ahead of time.
• Store a large bottle of water in the refrigerator for drinking.
• Check for discolored water before using the washing machine or dishwasher.

ADDITIONAL CUSTOMER TIPS

• Avoid running your tap water and using the washing machine or dishwasher while crews are flushing in your area.
• If discolored water occurs, simply run the cold water for a few minutes until it clear. This will allow the sediment to work its way through your pipes.
• Check for discolored water before using the washing machine or dishwasher. Wait until the water runs clear at the tap before doing laundry or running the dishwasher. NOTE: If your laundry becomes stained, DO NOT PUT YOUR LAUNDRY IN THE DRYER. Rewash clothes immediately using detergent and add a rust remover. Most rust removers can also be used on stained fixtures.

In some cases, slight discoloration might linger for a few hours. This discoloration only affects the appearance of the water and does not affect water quality. No health hazards are associated with discolored water from hydrant flushing. If water pressure or water volume seems low after flushing has been completed, check your faucet screens for trapped particles.

If you have additional questions, please contact the Sellersburg Billing Office at (812)246-3821 ext 1.

Within the Town of Sellersburg, there is some basic, yet important information regarding the placement and storage of your trash cans all residents should be aware of.

Additional information can be found on the Street & Sanitation Department page of this website.

Placement for Weekly Trash Collection

In the Town of Sellersburg, we use an automated system for trash collection. The trash truck is operated by one individual from the cab of the truck. There is an automated side arm that is controlled by the driver to empty the can into the top of the truck. It is very important that your cans are placed properly at the edge of the roadway so it can be collected.

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It is also very important NOT to overload your can. The lid needs to be able to close in order for us to be able to collect it. If the lid will not close, the trash in the can causes issues during the emptying process. It can also result in damage to your can’s lid. In addition, we have no way of knowing what is in the can. There have been multiple times when overloaded cans have slipped out of the collection arm and ended up in the trash truck due to the excessive weight. Overloading your can will result in an No Pickup for the that week.

It is also very important NOT to stack any trash on top of a trash can lid when closed. Doing so will result in a No Pickup for that week. This is because the trash that is on top will get thrown over the truck or come off during the lifting process resulting in trash littering the area.

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Storage of your Trash Cans

Within the Town of Sellersburg, it is against local ordinance to leave your trash cans by the road or on the sidewalk. The ordinance that governs this can be found by clicking here.

In summary, this ordinance simply states that trash cans cannot be stored on the sidewalk, within the public right-of-way, or in the front yard of a residence unless permitted for good cause by the Street Commissioner.

Please take the time to make proper arrangements as it relates to Ordinance No. 2023-OR-020. If you would like to make contact with the Street Commissioner regarding collection placement or storage of your trash cans due to some sort of limitation or good cause, please contact Scott Griffin at SGriffin@sellersburg.org to schedule a time to meet. Once any potential arrangements have been made and approved, these will be noted within your Town of Sellersburg Billing Account for future reference.

Thank you in advance for working with us to address this issue in an effort to keep sidewalks and rights-of-way clear of obstacles!

3/6/24 10:05am UPDATE: The precautionary boil water advisory for the area impacted in this post is now lifted.

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3/5/24 12:20pm UPDATE: Water service has been restored to the impacted area. Residents within this area are now on a 48hr precautionary boil water advisory.

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3/5/24: Shortly before 6am, Sellersburg Water was notified of a potential water main break on Pampaw Ln. in the Riverside neighborhood of Jeffersonville.

Shortly before 7am, crews were able to isolate the break. The break has been isolated and customers on Pampaw Ln, Hawthorne Dr, Catalpa Dr, Bittersweet Rd, and Louann Ct are impacted.

Current estimated time of service restoration is before 3pm. Once water service is restored, customers in the impacted area will be on a 48 hour precautionary boil water advisory pending testing results from a 3rd party testing laboratory. However, precautionary boil advisories usually last from 18 to 24 hours and customers will be notified in the same manner when the advisory has been lifted. Customers should flush their cold water taps for a few minutes once service is restored to bleed air from their lines.

This will impact approximately 136 customers.

If you have not received notification via email and/or text from Sellersburg Water regarding this break, you are asked to contact the Billing Office at (812)246-3821 to check your contact information on file to receive emergency notifications from Sellersburg Water.

Sellersburg Water did some spot flushing last week (2/12/24) as part of regular maintenance of the system. Since then, we have received numerous calls from areas within the Jeffersonville Service Area (south of the Water Plant on Holmans Ln.) regarding discolored water. To address this immediately, Sellersburg Water Crews will be doing a complete flush of this part of the system during the week of 2/20/24.

WHAT TO EXPECT

When crews are in your area, you may notice a drop in water pressure or discolored water. Discolored water may occur, because the sediment in water mains get stirred up when the fire hydrants are used and when the flow of water in mains is changed. This is normal. If this happens, it is not harmful. Simply let your water run until it is clear.

WHAT TO DO TO PREPARE FOR FLUSHING

• Draw water for cooking ahead of time.
• Store a large bottle of water in the refrigerator for drinking.
• Check for discolored water before using the washing machine or dishwasher.

ADDITIONAL CUSTOMER TIPS

• Avoid running your tap water and using the washing machine or dishwasher while crews are flushing in your area.
• If discolored water occurs, simply run the cold water for a few minutes until it clear. This will allow the sediment to work its way through your pipes.
• Check for discolored water before using the washing machine or dishwasher. Wait until the water runs clear at the tap before doing laundry or running the dishwasher. NOTE: If your laundry becomes stained, DO NOT PUT YOUR LAUNDRY IN THE DRYER. Rewash clothes immediately using detergent and add a rust remover. Most rust removers can also be used on stained fixtures.

In some cases, slight discoloration might linger for a few hours. This discoloration only affects the appearance of the water and does not affect water quality. No health hazards are associated with discolored water from hydrant flushing. If water pressure or water volume seems low after flushing has been completed, check your faucet screens for trapped particles.

If you have questions, please contact Sellersburg Water by calling (812)246-3821. If calling after hours, please call (812)246-3821 Ext. 5.

PLEASE READ BEFORE SUBMITTTING POTHOLE REPAIR REQUEST

Please click the link below to report a pothole near you. Street Department Crews will be out as soon as the weather permits to start getting potholes fixed!

If you have a Sellersburg Postal address but have to contract with a trash provider, you live in the area that is managed by the Clark County Highway Department.

If you have a Sellersburg Postal address but your trash is collected by the Town of Clarksville, they are responsible for your roadway. Report issues to the Town of Clarksville by calling (812)283-8233.

As a resident, if the Town of Sellersburg services your trash collection, this is an easy way to determine if the Town of Sellersburg is responsible for maintaining your street.

*Charlestown Road from SR60 to Prather Ln. (CR311), Poindexter Ln., areas of E. St Joe Rd., Speed, anything in the W. St Joe area, and parts of Perry Crossing Road are Clark County’s roadways. Potholes on these roads can be reported by clicking here: Clark County Indiana Government Portal

*US31 (Indiana Ave.) and SR60 are INDOT Highways. Potholes on these roads can be reported by clicking here: Report a Concern Public – Customer Support

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